1. Why did Umm Al Emarat Park reopen?

As per the directives of the Abu Dhabi Government and the Department of Municipalities and Transport, Umm Al Emarat Park along with other Parks and beaches in the emirate reopened on Friday, July 3.

2. Will your operating hours and days change?

Umm Al Emarat is open daily from 8.00 AM until 12.00 AM with the last entry being at 11.00PM.

3. Will I be able to pay for my entrance fee using cash?

Yes, but we recommend using our contactless card payment where possible. Click here to purchase your ticket to Umm Al Emarat Park!

4. Has the entrance fee to the Park changed?

The Umm Al Emarat Park entrance fee remains the same at AED 10 per person. To purchase your ticket, kindly click here.

5. Am I still able to use my loyalty card(s)?

Yes, loyalty cards are still valid. You can purchase one of our two loyalty cards to receive more value for your money. Our Silver Card is priced at AED200 and provides the cardholder alone 25 entry tickets amounting to a 20% discount, and/or our Fitness Loyalty Card is priced at AED499 and gives the cardholder alone unlimited entry tickets over a 12 months period in addition to exclusive offers and discounts on fitness facilities, BOUNCE and more. To purchase any of our loyalty cards, kindly click here!

6. Are you expecting any other closures in the future?

We are not expecting any other closures for the time being. We will continue to follow the directives of the Abu Dhabi Government in this regard and will update our guests accordingly.

7. Will there still be public transportation and or taxis available to and from the Park?

Public transportation is available at the Park – you can either find a taxi directly in front of the Park’s main entrance or look for the nearby bus stop.

8. With the reduction of Parking spaces, will there still be sufficient Parking spaces for People of Determination?

Yes. The existing Parking spots for People of Determination are not going to be affected by the reduction of Parking spaces.

9. Will the new Park entry and exit points be accessible for wheelchair users?

Yes, they will be.

10. If I see another guest not complying with the health and safety guidelines, who do I report this to?

To safeguard the health and safety of our guests and staff, we have security monitoring all areas of the Park. Masks will be required in all common areas and can only be removed in specially designated areas/rings that have been clearly marked and that have different capacity requirements. If you see someone who is not complying with the health and safety guidelines, please do not approach them and instead report this to the nearest security personnel at the Park.

11. Are children allowed in the Park?

Yes, the Park is open to guests of all ages.

12. Are my pets allowed in the Park?

Animals and pets aren’t allowed inside the Park with the exception of assistance dogs.

13. I have a medical issue that prohibits me from wearing a mask? Can I still enter the Park if I maintain social distancing?

For the health and safety of our guests and staff, all visitors will be mandated to wear masks at all times when they are within the common areas.

14. I accidentally damaged my masks and/or gloves while in the Park? Can the Park provide me with substitutes?

Yes, masks and gloves are available. Just head towards the nearest Park Ranger and they can assist you.

15. If I am queuing with my children or other dependents or family members, does each member of my family have to maintain a distance of 2 metres?

Yes, a distance of 2 meters should be observed at all times.

16. Do my kids need to wear masks and gloves in order to be permitted into the Park?

Masks are required for all kids above 2 years old.

17. For those that are visually impaired, will there be support provided in order to adhere to social distance markers, circulation routes and other visual signs at the Park?

Yes, Umm Al Emarat Park Rangers and Security will provide support.

18. Can different families or individuals occupy the same designated ring in the Park as long as they don’t exceed the capacity for that area?

Yes, however with a maximum capacity of 4 individuals at any given time.

19. One of your sanitation stations does not have any more sanitation gel. Who do I report this to?

Please inform any of the Park team members and they will have it refilled.

20. What F&B outlets will be open at the Park?

The wide variety of F&B outlets at Umm Al Emarat Park will still be available for guests to enjoy, ranging from dine-in restaurants and cafés, as well as grab-and-go eateries such as Mövenpick Ice Cream, Green for Life, Mira’s Creamery, Parkers, Home Bakery, Sugar Art, Island Coco, and SALT. 

21. Can I bring food/drinks from outside as I do not feel comfortable accessing your F&B outlets?

Outside food is not permitted inside Umm Al Emarat Park; only water bottles, food for small children, and the list below can be brought inside: 1- Hot and cold drinks 2- Cake or cupcakes 3- Fruits 4- Biscuits 5- Crackers/ crisps 6- Popcorn Click here to know more about the Park’s terms and conditions.

22. Will F&B outlets be sanitised on a daily basis?

All food and beverage outlets at Umm Al Emarat Park will conform to the most current guidance and regulations set by the Abu Dhabi Government.

23. Do kitchen and service staff at F&B outlets get tested, and how often?

All staff at Umm Al Emarat Park were tested prior to the reopening and will be regularly tested to ensure the safety of our staff and guests. In addition to this, all staff will be provided with personal protective equipment such as masks, gloves and visors.

24. Will there be regular cutlery provided at F&B outlets, if that is my preference? If not, can I bring my own cutlery?

Yes there will be regular cutlery provided at the F&B outlets of the Park. You may also bring your own cutlery if you prefer.

25. I would prefer to sanitise my own table at your food and beverage outlets, will this be possible?

All tables at food and beverage outlets at Umm Al Emarat Park will be thoroughly cleaned and sanitised after each use. Sanitising your table with your own products will depend on each food and beverage outlet.

26. Do I have to wear a mask and/or gloves when I am seated at my table?

Based on the DED regulations mask and/or gloves are no longer required while seated on a table inside the F&B outlet.

27. Will non-reusable cutlery at your F&B outlets be recycled?

That will depend on the F&B outlet recycle policy.

28. Are animal rides and face painting available?

All facilities at the park are currently open to all visitors. All activities will resume as of October 1st except for face painting.

29. Will prayer rooms still be accessible and what are the sanitisation procedures for these areas?

Yes. However, in the interest of your health and safety, we ask that you kindly adhere to the below guidelines while using the prayer room: 

• Please do not enter the prayer room if it is full 

• Ensure social distancing by maintaining a space of two meters between yourself and others while waiting to enter the prayer room 

• Pray only within the area marked on the floor and leave the room after you finish praying 

• Use disposable mats available in the prayer room and dispose of them in the designated bin after you finish praying 

• Wear your face mask at all times while inside the prayer room.

30. Will ATMs be available at the Park and what are the sanitisation procedures?

Yes ATMs are available and hand sanitizers are available next to all ATM machines.

31. Can I play sports in the common areas as long as I am wearing a mask?

Yes, you can.

32. Can I still book venues at Umm Al Emarat Park?

Yes. To book a venue for your event or occasion, please visit Book a venue

33. Can I have a birthday at the Park, as long as it is in the designated rings?

Yes. To book a venue for your event or occasion, please visit Book a venue

34. Will Ripe market return after the reopening?

Yes Ripe Market is coming back for another season! To know more kindly click here and stay up to date with our calendar of events.

35. What is Umm Al Emarat Park?

Umm Al Emarat Park is a leading community destination that serves Abu Dhabi’s locals, residents and visitors by providing state-of-the-art facilities as part of its recreational venues and educational experiences that are community-focused. It also invests in spreading greenery, conserving the environment and preserving the gift of nature.

36. What are the Parks operating hours and days?

Umm Al Emarat is open daily from 8.00 AM until 12.00 AM with the last entry being at 11.00PM.

37. How much is the entrance to the Park?

The Umm Al Emarat Park entrance fee is AED 10. Click here to purchase your ticket!

38. What are the loyalty cards you have?

Yes, loyalty cards are still valid. You can purchase one of our two loyalty cards to receive more value for your money. Our Silver Card is priced at AED200 and provides the cardholder alone 25 entry tickets amounting to a 20% discount, and/or our Fitness Loyalty Card is priced at AED499 and gives the cardholder alone unlimited entry tickets over a 12 months period in addition to exclusive offers and discounts on fitness facilities, BOUNCE and more. To purchase any of our loyalty cards, kindly click here!

39. Are there any discounts on ticket prices available?

There are currently no discounts on the entrance fee, however, you can purchase one of our two loyalty cards to receive more value for your money. Our Silver Card is priced at AED200 and provides the cardholder alone 25 entry tickets amounting to a 20% discount, and/or our Fitness Loyalty Card is priced at AED499 and gives the cardholder alone unlimited entry tickets over a 12 months period in addition to exclusive offers and discounts on fitness facilities, BOUNCE and more. To purchase any of our loyalty cards, kindly click here!

40. If I’m coming to the Park to watch an event on the weekend, will there be any discount?

There are currently no discounts for any types of event at the Park, however, you can purchase one of our two loyalty cards to receive more value for your money. Our Silver Card is priced at AED200 and provides the cardholder alone 25 entry tickets amounting to a 20% discount, and/or our Fitness Loyalty Card is priced at AED499 and gives the cardholder alone unlimited entry tickets over a 12 months period in addition to exclusive offers and discounts on fitness facilities, BOUNCE and more. To purchase any of our loyalty cards, kindly click here!

41. Can I get a refund on my ticket?

Tickets are non-transferable, non-exchangeable, non-refundable and void if altered. The ticket must be used by the same person during its period of validity and is not valid for special events that require a separate admission charge. Click here to view the Park’s terms and conditions.

42. What are the current events happening in UAEP? Where can I see the schedule of events?

Click here to view our events calendar! You can also e-mail us on info@ummalemaratpark.ae and stay tuned to our social media platforms to receive updates about events and programs happening at Umm Al Emarat Park

43. Where is Umm Al Emarat Park located?

Umm Al Emarat Park is located on 15th Street in the Mushrif Area, Abu Dhabi, next to the International School of Choueifat. Click here for the GPS location.

44. Is Parking easily available at the Park?

Yes, Parking is available. Drivers can Park their vehicles at the free dedicated Parking outside the Park.

45. Is there a taxi rank outside the Park?

Yes, a taxi rank is available outside the Park, in front of the main entrance.

46. Can I use public transportation to and from the Park?

Public transportation is available at the Park – you can either stop at the taxi line directly in front of the main entrance or the nearby bus stop.

47. What F&B outlets are available inside the Park?

Umm Al Emarat Park is home to a wide variety of F&B outlets for guests to enjoy, ranging from dine-in restaurants and cafés, as well as grab-and-go eateries such as Mövenpick Ice Cream, Green for Life, Mira’s Creamery, Parkers, Home Bakery, Sugar Art, Island Coco and SALT.

48. Can I go to the F&B outlets without paying the entrance fee? (even if it is just to pick up food?)

The entrance fee to the Park is now AED10 per person for all Park’s visitors. Proceeds from the ticket prices will go towards the furthering the Park’ vision, expanding its offerings, and enriching its calendar of activities, all with a view to enhance the overall visitor experience. If you’re looking for delivery from our outlets, we recommend using delivery apps such as Talabat, Zomato and Deliveroo.

49. Is there a nursery in the Park?

No there is no nursery at the Park. Click here to view all the facilities that the Park offers!

50. What sorts of activities are available for children? Is there a play area?

From the children’s garden to the animal barn, there are many activities that have been designed with youngsters in mind. Click here for more information on the activities that your children can enjoy!

51. What are the different attractions at Umm Al Emarat Park?

Umm Al Emarat Park has an array of exciting, family friendly attractions such as the shade house, animal farm, botanic garden and more – Click here to know more about all the different attractions at the Park!

52. Can I feed the animals?

Yes, visitors are able to feed the animals at AED10 per bunch. For more information on the animal barn, kindly click here!

53. Are animal rides available?

Yes, children can enjoy pony rides daily from 4:30pm onwards at AED10. For more information on the animal barn, kindly click here!

54. Are the facilities in the Park free?

Yes, upon paying the entrance fee, the facilities in the Park are free to explore.

55. What sorts of animals are available at the Park?

Some of the animals that call Umm Al Emarat Park home includes goats, ponies, rabbits, tortoises, emu birds and camels. They have a devoted and experienced team of caretakers, who are responsible for their welfare. For more information on the animal barn, kindly click here!

56. What is the schedule for the films? When are you screening films?

The Movie screening program at Umm Al Emarat Park, Cinema at the Park, will start from October to April. Click here for more information on Cinema at the Park!

57. What films are you screening?

Click here to know when your favorite film will be screened in the Cinema at the Park! You can also subscribe to our newsletter to receive the Cinema at the Park schedule.

58. Can I bring food/drinks from outside? What about for a child/baby?

Outside food is not permitted inside Umm Al Emarat Park; only water bottles, food for small children, and the list below can be brought inside. 1- Hot and cold drinks 2- Cake or cupcakes 3- Fruits 4- Biscuits 5- Crackers/ crisps 6- Popcorn Click here to see the Park’s terms and conditions.

59. Can I BBQ inside?

Barbequing inside Umm Al Emarat Park is strictly prohibited, and anyone in violation of this policy will be fined AED500. Click here to see the Park’s terms and conditions.

60. Can I smoke at the Park?

Smoking of all kind (such as cigarettes, e-cigarettes and shisha) is strictly prohibited inside Umm Al Emarat Park. Click here to see the Park’s terms and conditions.

61. Can I ride my bike/scooter inside?

Bicycles, air wheels, hover-boards, roller skates, skateboards, etc. are not allowed inside the Park for children above the age of 7. Children under the age of 7 are permitted to use bicycles and scooters inside the Park, however parental supervision is required. Click here to see the Park’s terms and conditions.

62. Can I bring a soccer ball (Frisbee, badminton etc.)?

Yes you can, however playing football after 5pm is only allowed for kids aged 10 years and below. Click here to see the Park’s terms and conditions.

63. Can we take photos inside the Park? Or do we need a permit?

For commercial filming and photography inside the Park, we require that entities obtain prior approval from the Park management. We also ask you to kindly to keep in mind that photographing and/or video recording (for personal purposes) of other visitors without their knowledge and permission is a legal offence. The Park reserves the right to stop visitors from recording inappropriate material by confiscating the equipment used. Click here to see the Park’s terms and conditions.

64. Can I bring my pet (i.e. dog) for a walk in the Park?

Animals and pets aren’t allowed inside the Park with the exception of assistance dogs. Click here to see the Park’s terms and conditions.

65. Do I need an ID to enter?

No, you do not need identification to enter Umm Al Emarat Park, however we encourage all residents and citizens to always keep identification on their persons in case of emergency. Click here to see the Park’s terms and conditions.

66. Do I have to pay to pray or use the restroom/ATM/?

No, you can enter the Park to Pray / use the restroom / use the ATM machine without having to purchase an entrance ticket.

67. Can children play in the Wadi and water features?

Yes, Umm Al Emarat Park was designed with our young visitors in mind which includes the use of the fun, cooling Wadi, the interactive water feature in the Amphitheatre, and the shaded interactive water feature in the Children’s Garden.

68. Can children play in the fountains?

No, children as well as adults, are not allowed to swim in the water bodies and fountains found throughout the Park. However children can enjoy playing in the Wadi, the interactive water feature in the Amphitheatre, and the shaded interactive water feature in the Children’s Garden.

69. Which venues can I book?

The venues that are available for hire at Umm Al Emarat Park are the following: · The Evening Garden · The Children’s Garden · The Amphitheatre · The Great Lawn · The Shade House Lawn Click here to book your next event venue at the Park!

70. How can I book a venue?

To book a venue, kindly fill out the venue request form here.

71. What are the facilities given by UAEP with the venue?

Umm Al Emarat Park provides electricity/power with the venues for hire, based on available capacity. Click here for more information on the Park’s venues that are available for hire.

72. What are the prices of renting a venue?

Kindly send us an e-mail at info@ummalemaratpark.ae with your inquiry, and a member of our team will get back to you with all details. Click here for more information on the Park’s venues that are available for hire.

73. What are the packages available for school tours?

We have three packages available for schools, divided into the primary, middle school, and senior school curricula. Click here for more information on the packages!

74. How do I book a package?

Kindly send us an e-mail at info@ummalemaratpark.ae with your desired date, and a member of our team will get back to you shortly to coordinate.

75. What are the prices?

To know more about the prices of our school packages, kindly click here.

76. Is it possible to carry out a school visit without taking a package?

Yes, it is possible to visit Umm Al Emarat Park without booking a package, and the entrance fee of AED 10 will apply. All schools wishing to visit the Park at any time must inform UAEP in advance to avoid dissatisfaction.

77. Are there any special discounts for schools?

No, there are no current discounts offered to schools, however, you can find different school tours and educational packages offered by Umm Al Emarat Park on our website. To know more about the school packages offered, kindly click here.

78. How can I participate in the Ripe Market as a vendor?

Kindly reach out to Ripe Market with your request, and a member of their team will get back to you. e-mail: info@ripeme.com; markets@ripeme.com telephone: +971 55 543 1282

79. I have a food truck; can I get a license to sell at the Park?

Kindly send us an e-mail at info@ummalemaratpark.ae with your request, and a member of our team will get back to you

80. Can I book a venue for my child’s birthday?

Yes, booking a venue for your child’s birthday is possible! You can either book the Children’s Garden (Sunday through Wednesday) or the Shade House Lawn (Sunday through Saturday). Kindly note that both venues are outdoors. For more information on the Children’s Garden and Shade House, kindly click here. If interested, kindly get in touch with one of the Park’s accredited party organizers to start the booking process: Pyxis Events: info@pyxis.ae Cheeky Little Events: jane@cheekylittleevents.com Kidz Factory: events@kidzfactory-uae.com

81. Can I have a birthday at the Park without booking a venue?

Yes, celebrating birthdays at the Park is possible without having to book a venue! If you would like to organize the party yourself, kindly note that the space, as well as the Park amenities such as the animal barn, splash fountain and the wadi area, would be offered on a first-come first-served basis, without any prior booking required. Kindly note that you are allowed to bring in the following food items only: 1- Hot and cold drinks 2- Cake or cupcakes 3- Fruits 4- Biscuits 5- Crackers/ crisps 6- Popcorn You are also allowed to bring in a rug, foldable table and chairs and balloons. Click here for the Park’s terms and conditions.